Shipping Rates

We ship world wide in protective mailing tubes.

Free delivery on orders over $100 (within NZ).

Destination  Rate
New Zealand (orders $99 and under) $10
International $35

 

Please note, additional charges may apply to send larger sizes to international destinations.

Dispatch Timeframe

Your order is processed once payment is received. 

These quality vinyls are printed in small batches and checked individually. Please allow 5 working days for printing and dispatch. If your total order is already in stock it will be shipped the following day. Couriers are currently taking 2-4 days to deliver.

Call Catherine if you are working to a timeframe and would like to check the delivery time of your order 0212278787.


Returns

If you have any concerns about the quality of your vinyl please call 0212278787 or email hello@backdropsnz.nz

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.

You can always contact us for any return question at hello@backdropsnz.nz.

No returns of sale items/seconds.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you will be notified and asked to supply your bank details for the refund to be completed.